Effective Date: 29 August 2026
Last Updated: 29 August 2026
These Terms & Conditions apply to the use of the AZERLANKA Travel & Tourism Agency website and to the booking and purchase of travel services provided or arranged by AZERLANKA.
By using our website, requesting our services, making a booking, or making a payment, you confirm that you have read, understood, and agreed to these Terms & Conditions.
AZERLANKA Travel & Tourism Agency (“AZERLANKA”, “we”, “us”, or “our”) provides and arranges travel and tourism services in Azerbaijan and Sri Lanka.
Our services may include tours, holiday packages, excursions, accommodation, private transportation, airport transfers, activities, sightseeing, guides, and other travel-related services.
The services included in each booking will depend on the customer's selected package and will be confirmed in the relevant quotation, booking confirmation, invoice, or other written agreement.
You may use our website for lawful purposes only.
You agree not to misuse the website, provide false or misleading information, interfere with the operation of the website, or copy or use our website content for unauthorised commercial purposes.
Information published on our website, including tour descriptions, photographs, itineraries, prices, availability, travel times, and other details, is provided for general information and may be changed or updated when necessary.
Our tours and travel packages may vary depending on the destination, season, supplier availability, weather conditions, local circumstances, and operational requirements.
The exact services included in your booking will be confirmed in your quotation, booking confirmation, invoice, or other written confirmation issued by AZERLANKA.
Some tours may offer optional activities, experiences, excursions, visits, upgrades, or additional services. Optional services are not included in the package price unless they are specifically stated as included in your booking confirmation.
Additional services requested by the customer may be subject to availability and additional charges.
Prices displayed on our website or provided in a quotation may change until the booking has been confirmed.
A booking is considered confirmed only after the required payment has been received and AZERLANKA has issued booking confirmation.
For standard bookings, a 50% advance payment is required to confirm the booking. The remaining 50% balance must be paid no later than 15 days before the scheduled arrival date.
For bookings made within 15 days of arrival, **full